Remote Access Software Support

Remote software support: Teamviewer


Use opportunity

Barlus has been producing professional safety and high-tech underwater cameras for many years. We are a Chinese company. Because we promise to give customers the best customer service, we will spare no effort to help customers with after-sales problems. As we all know, our products are sold all over the world, and the use of remote access software greatly facilitates the contact between us and customers.

After continuous exploration by Barlus, a remote software with high safety factor was finally determined in the market for our long-term use. Haven't had any issues with security breaches in years of customer service.

In addition, Barlus solemnly promises that the use of Teamviewer remote software is only for the convenience of providing assistance to customers around the world, and there is absolutely no behavior that can obtain any customer information. At the same time, we also ask our customers to actively supervise.

About TeamViewer (

Company Profile:

TeamViewer is a leading global technology company providing a connected platform to remotely access, control, manage, monitor and repair any type of equipment - from laptops and mobile phones to industrial machines and robots.

Although TeamViewer is free for private use, it has more than 620,000 subscribers, enabling companies of all sizes and industries to connect seamlessly. Since the company's founding in 2005, TeamViewer's software has been installed on more than 2.5 billion devices worldwide. Headquartered in Goppingen, Germany, the company employs around 1,400 people worldwide. In 2021, TeamViewer achieved a bill of EUR 548 million.

TeamViewer AG (TMV) is listed on the Frankfurt Stock Exchange and is part of MDAX.


How to use Teamviewer

Download the software on the official website of Teamviewer. After logging in, an ID and password will be randomly generated on the page. With this ID and password, others can access your computer remotely.

Teamviewer is safe, compatible and high-performance: 

Authentication and Password: Connect securely to any device. All you need is the TeamViewer ID and the user's randomly generated password.

Encryption: All TeamViewer connections are end-to-end encrypted. Anyone who shouldn't see the content of the connection, including us.

Granular Rights Management: Use TeamViewer's Conditional Access to control access to devices across your organization (requires a Tensor license).


Why choose Teamviewer

  1. Work anytime, anywhere with full access to any device.Stay productive anytime, anywhere, with unrestricted access to all your files and applications, as well as your mobile devices and servers, with the permission of your customers. (ps: If you modify your verification number and close the Teamviewer software. We will not be able to access)
  2. Provide instant remote support to customers and employees. With the most secure and robust support platform on the market, you can forget about expensive onsite visits and resolve any IT issues remotely. Compatible with almost any device - including headless devices such as servers.
  3. Support any mobile device.Let remote workers work from anywhere with the broadest device coverage on the market. We cover all Android devices and also offer iOS screen sharing - an industry first.
  4. Best-in-class usability and performance.Out of the box, no installation or complex configuration is required. Qualitest ranked #1 in comprehensive technical performance tests that evaluate usability, image quality, and file transfer speed.
  5. Relentless focus on safety.TeamViewer is protected by end-to-end 256-bit AES encryption, two-factor authentication, granular access management, device authorization and other industry-grade security features. We are fully GDPR compliant and SOC2, HIPAA/HITECH, ISO/IEC 27001 and ISO 9001:2015 certified.


The above is the reason why we finally chose Teamviewer. If you want to know more, please go to the official website of Teamviewer. It's just a relatively safe tool that we use to serve our clients. Its ultimate purpose is to be able to provide customers with better service and better solve problems that customers cannot solve. Thank you for your cooperation.