Shipping policy
Shipping Policy
Thank you for shopping with us on Barlus website. To ensure a smooth and pleasant shopping experience, we have developed the following shipping policy to protect your rights and provide reasonable operational flexibility for the seller.
1. Shipping Details
- Worldwide Shipping: We offer shipping worldwide, Wherever a normal courier can reach., you can enjoy our products.
- Order Processing: Orders will be processed within 24-72 hours after payment. We will arrange shipping as quickly as possible to ensure you receive your items promptly.
- Shipping Address: We will ship to the address provided by Shopify. Please ensure the address you provide at checkout is accurate to avoid shipping delays.
- Door-to-Door Delivery: We offer door-to-door delivery, but please note that customs duties and VAT are not included in the shipping cost and will be the buyer’s responsibility.
2. Shipping Time
- Carrier Services: Shipping time is determined by the carrier and may vary based on destination, holidays, and other factors. Shipping time may be extended during holiday seasons.
- Delayed Shipments: If you have not received your items within 30 days of payment, please contact us immediately. We will assist you in tracking your order and provide a prompt response. Our goal is to ensure every customer is satisfied!
3. Warehouses & Inventory
- Multiple Warehouse Shipping : Due to inventory status and time zone differences, we may ship from the first available warehouse to ensure the quickest delivery of your order.
- Urgent Shipping : If you need expedited shipping, please select the "Express Shipping" option. We will prioritize your order and choose the fastest shipping method available.
4. Product Variations
- Note: Due to the variety of specifications for underwater cameras of the same model, not all specifications may be in stock. After your order, we will manufacture and ship in sequence to ensure that you receive the product as per your expectations.
5. Customs
-Customs Restrictions: We do not guarantee smooth customs clearance for orders sent to countries with strict customs regulations (such as Russia, Brazil, Saudi Arabia, Nigeria, India, etc.). Please check the customs policies of the destination country before placing your order to avoid unnecessary issues.
