Get free remote technical support:


How to get?

To make it easier and faster for us to help you, Barlus offers free remote technical support. Here's how you can get assistance:

  1. Download a remote support software (like Anydesk, Teamviewer, etc.) and share the remote code with our technician.
  2. Provide your order number and camera model.
  3. Let us know the issue you're facing.
  4. Share your available time for support.

By sending us this information, you’ll help us quickly understand your problem and provide a solution. Our technician will get back to you within 12 hours, taking time zone differences into account. We're here to help!

Get Help


Heure d'ouverture


  • Mon - Sat: 8:30 a.m. to 8:30 p.m. CST.

Technical Support


tech@barluscam.com(Fran)

Note


It is for after-sales technical support. If you have any technical issues after purchasing, please reach out to this technician. For other product-related inquiries, please contact your sales representative

  • Sales Representative

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Frequently Asked Questions


Why can't I find my camera after connecting?

How to control the lights

How to control the wipers

How to view remotely